Every prison, correction facilities, law enforcement institutes, any foundation that deals with criminals or individuals that are considered dangerous have already heard the name of Securus Technologies.
Securus Technologies is a company name that is specifically focused on finding solutions for the communication system of these correction agencies. It is headquartered in Dallas, Texas.
Because they are dealing with inmates that have criminal records, it is important to have a communication service with a big team behind it to monitor and analyze the conversations. That is why Securus is one of the primary choices for these types of services.
Richard “Rick” Smith is the CEO and former President of Securus Technologies. He is the mastermind behind many of the crucial decisions that the company makes to improve their system and achieve a better service provision.
The career of Rick Smith already began in the technological field, having acted as the President and CEO of another company, Eschelon Telecom, which is directly related to telecommunications with advanced systems. There, he earned most of his knowledge in the telecommunications field, learning what the necessities of the customers of the company were and what was missing in the services of other competitors. According to Wikipedia
This was the philosophy behind Securus Technologies. It is run by a team of telecommunication experts that noticed the lack of security in the communications provided to Departments of Corrections.
Securus is always announcing changes being made to their systems, and there is some improvement done every week. In July 2016, Richard Smith and the team announced that the company spent more than $600 million in their systems by improving their reach, the technological opportunities and developing new ways to use communication in correction agencies apart from the traditional telephone call.
Richard also lives in Dallas, Texas, very close to the company. This allows him to monitor carefully the influx of the enterprise and is close when a big decision needs to be made.
Securus Technologies has dominated the market, with over 1,000 employees and is having contracts and partnership with over 2,600 correctional agencies and prisons in the United States.
One of the many decisions that Rick Smith has personally participated in was the announcement that Securus Technologies would be branching out to different types of communication strategies to accommodate various departments with distinct philosophies. In other words, in a world will cell phones and the internet, there is a lot of potential to improve how a department of correction can allow their inmates to communicate with their families and friends.
Securus Technologies is not only helping the law enforcers. Inmates love the Securus Technologies system, and the most heard positive feedback from them was that the communication system of that company always has a bigger quality and more reach than the previous firm that was handling the telecommunications.
Rick Smith, above everyone else, understands the importance of being able to talk to your family and friends with security.